SAP Sales and Distribution Specialist 

SUMMARY OF POSITION

The Sales and Distribution Specialist designs, configures and customizes applications for the management and analysis of the company's Sales information using SAP Sales and Distribution (SD) modules. Provides overall system support for SAP as well as acts as business liaison for Customer Service U.S.

ORGANIZATION STRUCTURE

The Sales and Distribution Specialist reports to the Senior Manager, SAP.

RESPONSIBILITIES

Primary responsibilities of this role include the following:

a. Work with business users to gather SD requirements, configure the ECC 6.0 system, test new functionality and provide on-going support. b. Research and document current business processes and provide process improvement recommendations to the business. c. Analyze and develop functional/technical specifications and communicate to technical developers in order to develop the required solutions in the most efficient way. d. Understand the integration points of SAP and how they interact with the SD module. e. Manage and prioritize service tickets to meet individual deadlines. f. Adhere to departmental procedures regarding transporting and validating changes. g. Work closely with Customer Service team to understand all current SAP/EDI functionality in place. h. Work closely with EDI coordinator to ensure transactions are fluid i. Analyze pain points and recommend, document and configure solutions. j. Provide ongoing training and guidance to Customer Service as needed. k. Works in close integration with Customer Service in order to make sure the solutions designed meet the requirements and work done meets the expectations in terms of planning and priorities. l. Provide training for current and future development of the Sales and Distribution module to the Customer Service team.

QUALIFICATIONS

1. A Bachelor's degree in Business or related field, OR relevant experience.
2. A minimum of 8+ years in an SAP system in the area of Sales and Distribution with SAP version ECC6 or higher
3. Full SAP life cycle implementation experience
4. Manufacturing industry experience with a good understanding of business processes and information flow throughout the business
5. Strong Knowledge of ERP fundamentals
6. Ability to assist users in solving systems problems
7. Ability to create and deliver training documents
8. Ability to maintain records, write reports & create presentations
9. Excellent organizational skills
10. Self starter and a team player
11. Minimal Travel

GMP DECISION-MAKING AUTHORITY

This position is not GMP relevant and does not have GMP Decision making authority.

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